Senior Fulfillment Ops Leader: Lean, People & Growth

Amazon Inc.; Salinas (CA); On-site; USD 135,000 - 183,000; Full time

Job summary

Amazon.com Services LLC in Salinas, CA is seeking a Senior Operations Manager to oversee a large-scale fulfillment operation, owning budgetary performance and driving safety, quality and customer delivery. You will partner with HR, Finance, Facilities, Safety and IT to secure resources and drive site-wide success.

You will lead and coach a team of Operations and Area Managers, champion Lean improvements, and translate ideas into actionable plans that raise performance across the network while

Qualifications

• Bachelor's degree or equivalent.
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
• Experience with performance metrics, process improvement and Lean techniques.
• Experience with the full staffing lifecycle: interviewing, hiring, performance management, promotions and termination.
• Work flexible hours as business demands, including overnight, weekends and holidays.

Responsibilities

• Own the operation – budgetary performance, people development, and operational excellence across your area (Inbound or Outbound).
• Lead and develop leaders – manage and mentor a team of Operations and Area Managers.
• Drive continuous improvement – champion Lean initiatives and quality programs.
• Deliver a world‑class customer experience – ensure safety, quality, and performance standards.
• Collaborate cross‑functionally – partner with HR, Finance, Facilities, Safety, IT and peers.
• Cultivate ideas – translate team ideas into actionable improvement plans.
• Share best practices – ensure cross‑department sharing across the network.

Skills

Lean techniques

People leadership

Budget management

Cross-functional collaboration

Performance metrics

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Salinas, CA is seeking a Senior Operations Manager to oversee a large-scale fulfillment operation, owning budgetary performance and driving safety, quality and customer delivery. You will partner with HR, Finance, Facilities, Safety and IT to secure resources and drive site-wide success.

You will lead and coach a team of Operations and Area Managers, champion Lean improvements, and translate ideas into actionable plans that raise performance across the network while