Senior Fulfillment Center Operations Leader

Amazon Jobs; Waldorf (MD); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon is seeking a Sr. Operations Manager in Waldorf, MD to lead site operations, budget, and people development.

You will coach a team of Operations and Area Managers, drive Lean initiatives, and ensure safety, quality, and customer experience across Inbound or Outbound flows. The role requires 7+ years of management in logistics or distribution, strong analytics, and the ability to work flexible hours including weekends and holidays.

Qualifications

• Bachelor's degree in Engineering, Operations or related field.
• 7+ years of direct management experience in logistics/fulfillment.
• MBA preferred.
• Experience with Lean initiatives and process improvements.

Responsibilities

• Drives quality initiatives and Lean initiatives to meet the business plan.
• Responsible for safety, quality, performance and customer experience for Inbound/Outbound operations.
• Set and clarify requirements for Operations and Area Managers; measure performance and coach teams.
• Collaborate with HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers to secure resources for projects.

Skills

Leadership

Lean

Performance metrics

People development

Communication skills

Analytical ability

Education

Bachelor's degree in Engineering/Operations or related field

MBA preferred

Job description

Amazon is seeking a Sr. Operations Manager in Waldorf, MD to lead site operations, budget, and people development.

You will coach a team of Operations and Area Managers, drive Lean initiatives, and ensure safety, quality, and customer experience across Inbound or Outbound flows. The role requires 7+ years of management in logistics or distribution, strong analytics, and the ability to work flexible hours including weekends and holidays.