Senior Front Desk & Office Operations Specialist

Opensity solutions; Los Angeles (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions, a leading tech-enabled managed services provider, seeks a Senior Service Specialist to manage front desk, office services, hospitality, and administrative operations for a law firm client in Los Angeles.

Responsibilities include reception coverage, mail handling, conference room support, and notarial services. Notary eligibility in California is required. The role is 37.5 hours weekly, Monday to Friday, with a 8:30 a.m. to 5:00 p.m. shift.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of experience as a receptionist, office services, administrative support, or customer service role preferred.
• Experience in a professional services or law firm environment is preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Professional appearance and demeanor with ability to interact effectively with attorneys, clients, vendors, and employees.

Responsibilities

• Serve as the primary point of contact at the front desk and provide exceptional customer service.
• Greet visitors, announce arrivals, and direct them promptly and professionally.
• Answer and direct incoming calls; take accurate messages for unavailable staff.
• Maintain a clean, organized reception area and lobby.
• Coordinate ordering and stocking of office and hospitality supplies and manage mail/packages.
• Support conference room operations, hoteling, and hospitality services.
• Perform notarial services as required in California.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Attention to detail

Discretion

Diplomacy

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Opensity Solutions, a leading tech-enabled managed services provider, seeks a Senior Service Specialist to manage front desk, office services, hospitality, and administrative operations for a law firm client in Los Angeles.

Responsibilities include reception coverage, mail handling, conference room support, and notarial services. Notary eligibility in California is required. The role is 37.5 hours weekly, Monday to Friday, with a 8:30 a.m. to 5:00 p.m. shift.