Senior Front Desk Concierge for Executive Reception

HL002 Hamilton Lane Advisors, LLC; United States; On-site; USD 54,000 - 75,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition & certification reimbursement

Volunteer time off (paid)

Adoption reimbursement & family travel

Job summary

Hamilton Lane Advisors, LLC is seeking a polished Senior Receptionist/Concierge to lead the daily front-of-house experience at our corporate headquarters. You will welcome clients and visitors, ensure a secure, professional environment, and coordinate with Facilities, Security, Meeting Services, and IT to support headquarters operations.

The role requires prior corporate reception or hospitality experience, exceptional communication, and the ability to manage multiple priorities in a fast-paced

Qualifications

• Previous corporate reception, hospitality, concierge, facilities support, or similar client-facing role.
• Experience in financial services, professional services, law firm, private equity, asset management, or high-touch corporate environments preferred.
• Ability to provide polished, professional service to senior leaders, clients, board members, investors and VIP visitors.
• Strong interpersonal skills, discretion, confidentiality, and professionalism.
• Highly organized and detail-oriented with the ability to prioritize multiple responsibilities in a fast-paced HQ.
• Excellent verbal and written communication; comfortable with workplace tech and visitor management systems.

Responsibilities

• Provide high-touch reception and concierge service five days a week as the first point of contact for clients and visitors.
• Manage visitor access, badges, and records with accuracy and confidentiality.
• Maintain a polished front desk, lobby, conference rooms and common areas; coordinate with facilities and security.
• Support room reservations, catering, signage, and audiovisual needs for meetings and events.
• Assist with conference room tech and virtual meeting platforms; escalate to IT when needed.
• Assist with emergency procedures and daily HQ operations; perform general administrative tasks.

Skills

Corporate reception experience

Hospitality experience

Client-facing experience

Discretion/confidentiality

Organizational skills

Verbal and written communication

Tech-savvy (Outlook/Teams/Zoom/Slack)

Tools

Visitor management systems

Badge/access systems

Room reservation tools

Microsoft Outlook

Microsoft Teams

Zoom

Slack

Job description

Hamilton Lane Advisors, LLC is seeking a polished Senior Receptionist/Concierge to lead the daily front-of-house experience at our corporate headquarters. You will welcome clients and visitors, ensure a secure, professional environment, and coordinate with Facilities, Security, Meeting Services, and IT to support headquarters operations.

The role requires prior corporate reception or hospitality experience, exceptional communication, and the ability to manage multiple priorities in a fast-paced