Senior Fraud & Identity Risk Advisor

SentiLink; Austin (TX); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Flexible paid time off

Regular company-wide events

Home office stipend

Job summary

SentiLink is seeking an experienced fraud leader to serve as a trusted advisor to prospective customers, primarily large financial institutions and other financial-services organizations. You will help prospects think through how SentiLink’s products fit within their fraud and identity-risk processes, and design effective operating models and escalation paths.

This highly consultative, customer-facing role requires credibility to engage senior executives, translating complex fraud challenges

Qualifications

• 10+ years of experience in fraud, fraud risk, financial crime, identity, trust and safety, or a related field.
• Significant experience in a senior fraud leadership or practitioner role within a bank, lender, payments company, fintech, or other regulated financial-services organization.
• Deep understanding of fraud operations, risk decisioning, identity, investigations, or financial-crime processes.
• Experience designing, managing, or improving fraud workflows and operating models.
• Demonstrated ability to build rapport and credibility quickly with senior executives.
• Strong understanding of how fraud teams evaluate, implement, and operationalize technology solutions.
• Excellent written, verbal, and presentation skills.
• Ability to translate complex fraud and technical concepts for executive, operational, and technical audiences.
• Strong commercial judgment and comfort operating in a consultative, customer-facing environment.
• Ability to influence cross-functional teams without direct authority.
• High ownership, sound judgment, and a bias toward action.
• Deep curiosity about evolving fraud tactics, identity risk, and the broader risk landscape.

Responsibilities

• Serve as a fraud subject-matter expert in conversations with prospective customers.
• Build trusted relationships with fraud, risk, identity, payments, and financial-crime executives.
• Lead discovery conversations to understand customers’ fraud strategies, workflows, pain points, and priorities.
• Advise prospects on how to incorporate SentiLink’s products into their operational and technology environments.
• Translate customer needs into clear recommendations for product configuration, workflow design, implementation, and change management.
• Support sales engagements, executive briefings, workshops, demonstrations, and responses to complex customer questions.
• Partner with Sales to develop compelling, credible, and outcome-oriented customer narratives.
• Share customer insights with Product and Engineering to inform roadmap priorities and solution design.
• Help establish best practices for fraud prevention, identity verification, risk management, and financial-crime operations.
• Represent SentiLink at industry events, customer meetings, and other external forums.
• Track emerging fraud patterns, attack techniques, regulatory developments, and industry practices.

Skills

Fraud leadership

Executive engagement

Fraud risk

Financial crime

Identity risk

Consultative selling

Job description

SentiLink is seeking an experienced fraud leader to serve as a trusted advisor to prospective customers, primarily large financial institutions and other financial-services organizations. You will help prospects think through how SentiLink’s products fit within their fraud and identity-risk processes, and design effective operating models and escalation paths.

This highly consultative, customer-facing role requires credibility to engage senior executives, translating complex fraud challenges