Principal Fraud Advisor

SentiLink; Chicago (IL); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Employer paid health insurance for you

401(k) plan with employer match

Flexible paid time off

Regular company-wide in-person events

Home office stipend

Job summary

SentiLink is seeking an experienced fraud leader to serve as a trusted advisor to major financial institutions and other financial-services organizations. The role focuses on defining how SentiLink’s products fit into customers’ fraud strategies and operating models, translating complex fraud challenges into actionable recommendations.

In this highly consultative, customer-facing position, you will engage senior executives, collaborate with Sales, Product, Marketing, and Customer Success, and

Qualifications

• 10+ years of experience in fraud, fraud risk, financial crime, identity, trust and safety, or a related field.
• Senior fraud leadership or practitioner experience within a bank, lender, payments company, fintech, or other regulated financial-services organization.

Responsibilities

• Serve as a fraud subject-matter expert in conversations with prospective customers.
• Build trusted relationships with fraud, risk, identity, payments, and financial-crime executives.
• Lead discovery conversations to understand customers’ fraud strategies and pain points.
• Advise prospects on incorporating SentiLink’s products into their environments.
• Translate customer needs into clear recommendations for product configuration and workflows.
• Support sales engagements, executive briefings, and workshops.

Skills

Fraud leadership

Executive communication

Risk management

Customer-facing advisory

Cross-functional influence

Job description

SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States replacing a clunky, ineffective, and expensive status quo with solutions that are 10x faster, smarter, and more accurate.

We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities, starting with financial services and rapidly expanding into new markets.

We’ve earned recognition from TechCrunch, CNBC, Bloomberg, Forbes, Business Insider, PYMNTS, American Banker, LendIt, and have been named to the Forbes Fintech 50. We have also been named a 2026 FICO Industry Vanguard Decision Award Winner. Last but not least, we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity.

SentiLink supports a variety of ways to work, ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin, San Francisco, New York City, Seattle (Bellevue), Los Angeles, and Chicago in the U.S., and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices, we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example, our engineering team in India works primarily from our Gurugram office.

Role

SentiLink is seeking an experienced fraud leader to serve as a trusted advisor to prospective customers, primarily large financial institutions and other financial-services organizations.

You Will Help Prospects Think Through Questions Such As

• Where SentiLink’s products fit within their fraud and identity-risk processes
• How to integrate our solutions into existing systems, teams, and decisioning workflows
• How to design effective operating models, controls, and escalation paths
• How to measure impact across fraud loss, customer experience, operational efficiency, and risk

This is a highly consultative, customer-facing role. Success will require the credibility to engage senior executives, the practical judgment to translate complex fraud challenges into actionable recommendations, and the ability to collaborate closely with Sales, Product, Marketing, and Customer Success.

Responsibilities

• Serve as a fraud subject-matter expert in conversations with prospective customers.
• Build trusted relationships with fraud, risk, identity, payments, and financial-crime executives.
• Lead discovery conversations to understand customers’ fraud strategies, workflows, pain points, and priorities.
• Advise prospects on how to incorporate SentiLink’s products into their operational and technology environments.
• Translate customer needs into clear recommendations for product configuration, workflow design, implementation, and change management.
• Support sales engagements, executive briefings, workshops, demonstrations, and responses to complex customer questions.
• Partner with Sales to develop compelling, credible, and outcome-oriented customer narratives.
• Share customer insights with Product and Engineering to inform roadmap priorities and solution design.
• Help establish best practices for fraud prevention, identity verification, risk management, and financial-crime operations.
• Represent SentiLink at industry events, customer meetings, and other external forums.
• Track emerging fraud patterns, attack techniques, regulatory developments, and industry practices.

Requirements

• 10+ years of experience in fraud, fraud risk, financial crime, identity, trust and safety, or a related field.
• Significant experience in a senior fraud leadership or practitioner role within a bank, lender, payments company, fintech,, or other regulated financial-services organization.
• Deep understanding of fraud operations, risk decisioning, identity, investigations, or financial-crime processes.
• Experience designing, managing, or improving fraud workflows and operating models.
• Demonstrated ability to build rapport and credibility quickly with senior executives.
• Strong understanding of how fraud teams evaluate, implement, and operationalize technology solutions.
• Excellent written, verbal, and presentation skills.
• Ability to translate complex fraud and technical concepts for executive, operational, and technical audiences.
• Strong commercial judgment and comfort operating in a consultative, customer-facing environment.
• Ability to influence cross-functional teams without direct authority.
• High ownership, sound judgment, and a bias toward action.
• Deep curiosity about evolving fraud tactics, identity risk, and the broader risk landscape.

Compensation

$180,000–$250,000 base + equity + benefits

Actual compensation will depend on experience, level, and the scope of the role ultimately aligned during the hiring process.

Perks

• Employer paid group health insurance for you and your dependents
• 401(k) plan with employer match (or equivalent for non US-based roles)
• Flexible paid time off
• Regular company-wide in-person events
• Home office stipend, and more!

Corporate Values

• Follow Through
• Deep Understanding
• Whatever It Takes
• Do Something Smart