Senior Fraud & Identity Strategy Advisor

SentiLink; San Francisco (CA); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Employer paid group health insurance (

401(k) plan with employer match

Flexible paid time off

Regular company-wide in-person events

Home office stipend

Job summary

SentiLink is seeking an experienced fraud leader to advise large financial institutions on how its identity and risk solutions fit into their fraud workflows. You will engage senior executives, translate complex fraud challenges into actionable guidance, and collaborate with Sales, Product, Marketing, and Customer Success.

The role focuses on shaping operating models, controls, and escalation paths, while tracking fraud patterns and regulatory developments.

Qualifications

• 10+ years of experience in fraud, fraud risk, financial crime, identity, trust and safety, or a related field.
• Senior fraud leadership or practitioner role within a bank, lender, payments company, fintech, or other regulated financial-services organization.
• Deep understanding of fraud operations, risk decisioning, identity, investigations, or financial-crime processes.
• Experience designing, managing, or improving fraud workflows and operating models.
• Ability to translate complex fraud and technical concepts for executive, operational, and technical audiences.

Responsibilities

• Serve as a fraud subject-matter expert in conversations with prospective customers.
• Build trusted relationships with fraud, risk, identity, payments, and financial-crime executives.
• Lead discovery conversations to understand customers’ fraud strategies, workflows, pain points, and priorities.
• Advise prospects on how to incorporate SentiLink’s products into their operational and technology environments.
• Translate customer needs into clear recommendations for product configuration, workflow design, implementation, and change management.
• Support sales engagements, executive briefings, workshops, demonstrations, and responses to complex customer questions.
• Partner with Sales to develop compelling, credible, and outcome-oriented customer narratives.
• Share customer insights with Product and Engineering to inform roadmap priorities and solution design.

Skills

Fraud leadership

Executive communication

Fraud risk management

Consultative selling

Stakeholder management

Industry knowledge

Technical translation

Job description

SentiLink is seeking an experienced fraud leader to advise large financial institutions on how its identity and risk solutions fit into their fraud workflows. You will engage senior executives, translate complex fraud challenges into actionable guidance, and collaborate with Sales, Product, Marketing, and Customer Success.

The role focuses on shaping operating models, controls, and escalation paths, while tracking fraud patterns and regulatory developments.