Senior FM Account Director: Lead Strategic Client Growth

CBRE Group, Inc.; Fremont (CA); On-site; USD 151,000 - 240,000; Full time

Job summary

CBRE Group, Inc. seeks a Senior Account Director to lead client accounts within Global Workplace Solutions Local. You will drive financial and operational performance, coordinate hard and soft FM services, and deliver exceptional client service across key accounts.

You will manage procurement, reporting, and strategic growth initiatives to maximize renewal opportunities. The role requires effective leadership, cross-functional collaboration, and a strong focus on governance and client

Qualifications

• Bachelor's degree from four-year college or university.
• 8+ years of relevant work experience.

Responsibilities

• Provide leadership, coaching and guidance to the account team to meet commitments.
• Identify opportunities for account growth and renewals.
• Act as the single point of contact for overall account operations.
• Supervise planning and coordination of PM, reactive maintenance, vendor services and help desk.
• Ensure governance and audits meet regulatory, policy, and contractual commitments.
• Maintain strong client relationships through regular reviews and reporting.
• Present economic justifications and reports to clients; drive reporting accuracy.
• Drive innovation and thought-leadership; collaborate with subject matter experts.
• Support sales through solution development and client visits.
• Promote DEI objectives and CBRE culture within the account.

Skills

Strategic leadership

Account management

Business development

Client relationship management

Education

Bachelor's degree

Tools

Microsoft Office

Job description

CBRE Group, Inc. seeks a Senior Account Director to lead client accounts within Global Workplace Solutions Local. You will drive financial and operational performance, coordinate hard and soft FM services, and deliver exceptional client service across key accounts.

You will manage procurement, reporting, and strategic growth initiatives to maximize renewal opportunities. The role requires effective leadership, cross-functional collaboration, and a strong focus on governance and client