Senior Fleet Account Consultant

Acertus; Overland Park (KS); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401(k) with company match

PTO

Tuition Reimbursement

Grubhub+ membership

Casual dress code

Job summary

ACERTUS is seeking an Account Consultant II to manage a portfolio of fleet management clients and act as a trusted advisor. You will drive revenue growth through proactive relationship management, accurate order execution, and exceptional service.

The role requires strong communication, problem-solving, and cross-functional collaboration to meet client expectations and business goals. Schedule typically Mon-Fri 8:30am-5:00pm, with a pay range of $65,000–$75,000 annually.

Qualifications

• Three to five years of experience in account management, customer success, or related fields.
• Experience analyzing account performance metrics and preparing client reports.
• Experience in fleet management, transportation or related industries preferred.

Responsibilities

• Build and maintain strong client relationships as primary contact for accounts.
• Proactively address client needs, provide timely updates, and deliver exceptional service.
• Review invoices for accuracy and document delays or discrepancies for clients.
• Audit invoices and account info to ensure accuracy and timely resolution of issues.
• Monitor account performance metrics and end-to-end processing timelines.
• Generate and distribute recurring client reports per schedule and requirements.
• Collaborate with internal teams and partners to resolve order issues and delays.
• Onboard new clients and help establish successful partnerships.
• Communicate clearly with clients, internal teams, and partners to ensure alignment.

Skills

Account management

Client relationships

Communication

Problem-solving

Data analysis

Project management

Microsoft Excel

Education

HS Diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Office Suite

Job description

ACERTUS is seeking an Account Consultant II to manage a portfolio of fleet management clients and act as a trusted advisor. You will drive revenue growth through proactive relationship management, accurate order execution, and exceptional service.

The role requires strong communication, problem-solving, and cross-functional collaboration to meet client expectations and business goals. Schedule typically Mon-Fri 8:30am-5:00pm, with a pay range of $65,000–$75,000 annually.