Fleet Account Manager — Client Success & Compliance

Wheels, LLC; Schaumburg (IL); Hybrid; USD 55,000 - 77,000; Full time

Benefits offered by this job

Annual incentive plan

Hybrid work arrangement

Job summary

Wheels is seeking an Account Manager, Fleet Administration to manage a diverse client portfolio and ensure fleet programs run efficiently and compliantly. You’ll coordinate with internal teams, drive client satisfaction, and maintain strong relationships while advocating for client needs.

The role emphasizes driver management, data reporting, and cross-functional collaboration in a fast-paced environment with a hybrid work setup in the United States.

Qualifications

• High School Diploma required; Bachelor’s degree preferred.
• 2 years of customer service experience in a high-volume environment.
• Salesforce & Tableau experience preferred.

Responsibilities

• Manage a diverse portfolio of clients and maintain account communication.
• Understand client fleet goals and partner with teams to meet them.
• Lead meetings and drive action items to completion.
• Provide training on reports and tools to clients.
• Escalate and resolve client issues with ownership and accountability.
• Maintain confidentiality of client information.

Skills

Communication

Microsoft Office

Time management

Detail orientation

Team player

Prioritization

Independent work

Problem solving

Education

High School Diploma

Bachelor’s degree preferred

Tools

Salesforce

Tableau

Job description

Wheels is seeking an Account Manager, Fleet Administration to manage a diverse client portfolio and ensure fleet programs run efficiently and compliantly. You’ll coordinate with internal teams, drive client satisfaction, and maintain strong relationships while advocating for client needs.

The role emphasizes driver management, data reporting, and cross-functional collaboration in a fast-paced environment with a hybrid work setup in the United States.