Fleet Account Manager — Client Growth & Solutions

Fleet Team; Independence Township (OH); Hybride; USD 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

401(k) Retirement Plan with Company  –

Tuition Reimbursement

Leadership Development Initiative

Life & Disability Insurance

Discounts with GM and Ford

Résumé du poste

Fleet Team in Independence, OH, is seeking an Account Manager to manage and grow a portfolio of client accounts. This role acts as the main client contact, delivering proactive fleet management support, improving performance, and driving client satisfaction and retention.

You will collaborate with suppliers, internal teams, and clients to understand objectives, monitor KPIs, and provide practical recommendations that align with Fleet Team’s service standards.

Qualifications

• Five or more years of experience in account management, client relationship management, fleet management, supplier management, customer success, or a similar B2B environment.
• Demonstrated success managing client accounts, building stakeholder relationships, and serving as a trusted business partner.
• Proven ability to analyze data, develop recommendations, and communicate insights to clients and internal stakeholders.

Responsabilités

• Serve as the primary point of contact for assigned client accounts, building trusted relationships and understanding each client’s objectives and fleet requirements.
• Drive client satisfaction, retention, and account growth by identifying opportunities to improve fleet performance and reduce costs.
• Coordinate fleet planning activities, including replacement planning, budgeting support, and purchase orders.
• Coach and support Account Support Managers to meet client expectations and priorities.

Connaissances

Account management

Client relationships

Fleet management

Supplier management

CRM systems

Formation

Bachelor's degree in Business, Supply Chain Management, Logistics, Operations Management, Finance, or related field

Outils

Salesforce

Description du poste

Fleet Team in Independence, OH, is seeking an Account Manager to manage and grow a portfolio of client accounts. This role acts as the main client contact, delivering proactive fleet management support, improving performance, and driving client satisfaction and retention.

You will collaborate with suppliers, internal teams, and clients to understand objectives, monitor KPIs, and provide practical recommendations that align with Fleet Team’s service standards.