Senior Fitter and Tailor — Retail Alterations Expert

Brooks Brothers; New York (NY); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical/dental/vision

Paid vacation/holidays

401(k) with Company match

Associate discount

Job summary

The Brooks Brothers store in New York seeks a Fitter/Tailor to deliver expert alterations and fabric expertise, ensuring high-quality garments and exceptional service. In this Alterations role, you will sew, measure, hem, and fit garments, use Brooks Brothers approved methods, and maintain a clean, organized shop while representing the brand with professionalism.

Responsibilities include providing top-tier customer service, repairing garment parts, meeting productivity goals, and collaborating

Qualifications

• Minimum 5 years' experience in tailoring.
• Knowledge of clothing and shirt construction and fabrics.
• Previous experience in a retail environment or in custom clothing sales.
• Scheduling flexibility to include days, nights, weekends, and holidays.
• Ability to communicate with customers on the sales floor.

Responsibilities

• Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
• Sew, measure, hem, and fit garments to meet customer needs, using the Brooks Brothers approved methods and specifications.
• Utilize Brooks Brothers systems to meet productivity goals.
• Provide highest level of quality and customer service within established call dates.
• Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
• Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
• Assist in maintaining a clean, neat, and organized store environment.
• Work with store team to ensure seamless workflow.
• Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Attention to detail

Team player

Customer service

Self-motivated

Urgency and efficiency

Tools

Special order tools

Fabric programs

Job description

The Brooks Brothers store in New York seeks a Fitter/Tailor to deliver expert alterations and fabric expertise, ensuring high-quality garments and exceptional service. In this Alterations role, you will sew, measure, hem, and fit garments, use Brooks Brothers approved methods, and maintain a clean, organized shop while representing the brand with professionalism.

Responsibilities include providing top-tier customer service, repairing garment parts, meeting productivity goals, and collaborating