Senior Fitness Club Operations Manager

Planet Fitness; Tigard (OR); On-site; USD 52,000 - 72,000; Full time

Job summary

Planet Fitness is seeking an Assistant General Manager to oversee club operations and lead a team in a high-volume fitness environment. The role focuses on delivering a welcoming, Judgement Free Zone experience while driving financial success.

The position requires supervisory experience, strong customer service, and flexibility in scheduling. CPR certification is preferred or must be obtained after hire.

Qualifications

• 1 year supervisor or manager experience in a restaurant or retail environment in a high-volume atmosphere, or two years Planet Fitness experience preferred.
• Comfortable working a flexible rotating schedule.
• Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel).
• A High School Diploma or Equivalent required.
• Current CPR Certification required or willingness to get certified upon hire.

Responsibilities

• Greet members, prospective members, and guests; provide exceptional customer service.
• Handle front desk activities: answering phones, tours, sign-ups, check-ins; manage member accounts.
• Ensure cleanliness and upkeep of the gym and equipment; monitor safety and facility conditions.
• Hire, train, and supervise Front Desk Associates and Fitness Trainers; maintain staff accountability.

Skills

Leadership

Communication

Team management

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Planet Fitness is seeking an Assistant General Manager to oversee club operations and lead a team in a high-volume fitness environment. The role focuses on delivering a welcoming, Judgement Free Zone experience while driving financial success.

The position requires supervisory experience, strong customer service, and flexibility in scheduling. CPR certification is preferred or must be obtained after hire.