Fitness Club Operations Manager

Planet Fitness; Portland (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

Planet Fitness in Portland, OR is seeking an Assistant General Manager to oversee club operations and deliver a welcoming, high-quality member experience.

You will lead Front Desk Associates and Fitness Trainers, maintain cleanliness, manage member accounts, and ensure shifts are covered while upholding Planet Fitness values. Flexible schedule and CPR certification are required or obtainable after hire.

Qualifications

• 1 year Supervisor or Manager experience in a restaurant or retail environment in a high-volume atmosphere or two years Planet Fitness experience preferred.
• Current CPR Certification required or willingness to get certified upon hire
• High School Diploma Or Equivalent required
• Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)

Responsibilities

• Greet members and guests with exceptional customer service.
• Check members in and provide club tours to prospective members.
• Sign-up new members and update accounts as needed.
• Keep the gym clean and equipment in good working order.
• Lead, interview, train, and develop Front Desk staff and trainers.
• Manage cash drawer and deposits; ensure shifts are covered.
• Respond to member questions and concerns promptly.

Skills

Customer service

Leadership

Front desk operations

Microsoft Office

CPR Certification

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Planet Fitness in Portland, OR is seeking an Assistant General Manager to oversee club operations and deliver a welcoming, high-quality member experience.

You will lead Front Desk Associates and Fitness Trainers, maintain cleanliness, manage member accounts, and ensure shifts are covered while upholding Planet Fitness values. Flexible schedule and CPR certification are required or obtainable after hire.