Senior Fire Alarm & Life Safety Technician

YDU JC Air Cond & Ref Inc.- Dubai; Memphis, Northern (TN, KY); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Job summary

Johnson Controls is seeking a Fire Service Technician IV in Memphis, TN. In this field-based role you will respond to service calls, troubleshoot complex fire alarm and life safety systems, and perform timely repairs to keep facilities safe and operational.

You will read blueprints, coordinate with customers, and train others while supporting upsell opportunities. A strong focus on safety, documentation, and customer service is required, with on-call duties and occasional travel.

Qualifications

• 5+ years of documented experience in low voltage electrical systems, including Fire/Life Safety.
• Experience reading blueprints, submittals, and manuals.
• Ability to work on laddered and confined spaces and to travel as needed.

Responsibilities

• Respond to service calls and assess reported equipment or system malfunctions.
• Diagnose issues and perform service and repairs on fire alarm systems at customer sites.
• Read blueprints, diagrams, and specifications to guide troubleshooting and installation.
• Document work with proper coding and obtain customer signature upon completion.
• Participate in on-call rotations and mentor teammates.

Skills

Low voltage systems

Fire/Life Safety

Access Control

Nurse Call

Paging systems

Blueprints interpretation

Troubleshooting

Customer service

Education

High School Diploma or equivalent

Tools

Multimeter

Digital analyzer

Commissioning devices

Test equipment

Job description

Johnson Controls is seeking a Fire Service Technician IV in Memphis, TN. In this field-based role you will respond to service calls, troubleshoot complex fire alarm and life safety systems, and perform timely repairs to keep facilities safe and operational.

You will read blueprints, coordinate with customers, and train others while supporting upsell opportunities. A strong focus on safety, documentation, and customer service is required, with on-call duties and occasional travel.