Senior Fire Alarm & Life Safety Technician

jci; Memphis (TN); On-site; USD 71,635,000 - 97,424,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls is seeking a Fire Service Technician IV to respond to service calls, troubleshoot complex fire alarm and life safety systems, and deliver timely repairs. You will serve as a trusted advisor on site, combining technical skill with clear communication and strong customer focus.

The role involves diagnosing issues, following manuals, and coordinating with customers and district staff to ensure safety, reliability, and efficiency.

Qualifications

• 3+ years of documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
• High School Diploma or equivalent.
• Valid driver’s license and a driving record that meets company requirements.

Responsibilities

• Receive service calls and review reported equipment or system malfunction.
• Diagnose issues and perform service and repairs on electronic fire alarm systems and related building systems at client sites.
• Read and interpret blueprints, diagrams, submittals, specifications, and manuals.
• Provide recommendations and solutions that improve facility performance and upsell opportunities.

Skills

Low voltage systems

Fire/Life Safety

Access Control

Nurse Call

Paging systems

Education

High School Diploma

Tools

Multimeter

Digital analyzer

Commissioning devices

Job description

Johnson Controls is seeking a Fire Service Technician IV to respond to service calls, troubleshoot complex fire alarm and life safety systems, and deliver timely repairs. You will serve as a trusted advisor on site, combining technical skill with clear communication and strong customer focus.

The role involves diagnosing issues, following manuals, and coordinating with customers and district staff to ensure safety, reliability, and efficiency.