Senior FinTech App Support Engineer – Hybrid

HedgeServ Corporation, HedgeServ Limited; Dallas (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote and hybrid working arrangements

Comprehensive health and well-being benefits

Job summary

HedgeServ Corporation is looking for a Senior Application Support Engineer to provide expert support for workflows across front, middle, and back-office teams either in Dallas, TX or Raleigh, NC. This role involves managing critical incidents, supporting enterprise applications, and analyzing recurring issues for improvement.

The ideal candidate will have at least a Bachelor's degree and extensive experience in App Support within FinTech environments, particularly with AWS, FIX Protocol, and multi-asset class order management systems.

Qualifications

• Minimum 10 years of App Support experience in FinTech.
• Minimum 5 years of experience supporting applications running in AWS and Kubernetes.
• Strong proficiency with Linux, shell scripting, SQL, Python.

Responsibilities

• Incident manager during critical production events.
• Monitor, troubleshoot, and resolve issues across FIX sessions.
• Support application running in an AWS cloud environment.

Skills

App Support

FIX Protocol

AWS

Linux

SQL

Python

Education

Bachelor's Degree in a Technical field

Tools

ELK

QuickFIX

Kubernetes

Job description

HedgeServ Corporation is looking for a Senior Application Support Engineer to provide expert support for workflows across front, middle, and back-office teams either in Dallas, TX or Raleigh, NC. This role involves managing critical incidents, supporting enterprise applications, and analyzing recurring issues for improvement.

The ideal candidate will have at least a Bachelor's degree and extensive experience in App Support within FinTech environments, particularly with AWS, FIX Protocol, and multi-asset class order management systems.