Senior Financial Operations Specialist - Hybrid

RiverSource Life Insurance Company; Charlotte, Minneapolis (NC, MN); Hybrid; USD 44,000 - 67,000; Full time

Job summary

RiverSource Life Insurance Company is seeking a Sr Operations Professional for a hybrid role based in Charlotte, NC, with collaboration across Minneapolis, MN. The role emphasizes accurate processing, issue resolution, and adherence to regulatory standards in a fast-paced environment.

Responsibilities include balancing assigned products, working with partners to resolve issues, and driving process improvements while using multiple applications.

Qualifications

• Excellent communication skills and attention to detail required.
• Ability to research and resolve problems in a fast-paced environment.
• Experience balancing multiple priorities and coordinating with internal/external partners.
• Familiarity with regulatory requirements for financial services operations.

Responsibilities

• Independently process, reconcile and/or balance the assigned product in a timely and compliant manner.
• Collaborate with internal and external partners to research, troubleshoot, and resolve issues.
• Identify process improvements and drive implementation with appropriate resources.
• Utilize various computer applications to provide operational processing information and take action as needed.
• Participate in team or department projects as assigned.

Skills

Written and verbal communication

Problem solving

Research and resolve problems

Multi-tasking

Education

High school or GED

Job description

RiverSource Life Insurance Company is seeking a Sr Operations Professional for a hybrid role based in Charlotte, NC, with collaboration across Minneapolis, MN. The role emphasizes accurate processing, issue resolution, and adherence to regulatory standards in a fast-paced environment.

Responsibilities include balancing assigned products, working with partners to resolve issues, and driving process improvements while using multiple applications.