Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Sioux Falls (SD); On-site; Full time

Job summary

A leading university in the U.S. is seeking a Senior Financial Aid Specialist to oversee financial aid compliance and process optimization. The role requires a Bachelor's degree and experience in financial aid processes, focused on improving systems and ensuring adherence to federal and institutional regulations. The position offers competitive hourly pay and a comprehensive benefits package.

Benefits

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ years of Title IV administration experience preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid.

Responsibilities

• Perform internal audits of funding programs.
• Analyze financial aid processes and recommend improvements.
• Support system upgrades through User Acceptance Testing (UAT).

Skills

Attention to detail

Technical proficiency

Innovative thinking

Education

Bachelor's degree preferred

High School diploma or equivalent required

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The role reports to the Director of Financial Aid - Compliance within the Financial Aid Compliance Team at the Home Office.

EDUCATION and EXPERIENCE REQUIREMENTS:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ years of Title IV administration experience preferred; minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation depends on qualifications and experience. The hourly pay range is $27.79 to $37.60. We offer a comprehensive benefits package, including tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. Learn more about careers at Herzing University.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Perform internal audits of funding programs and collaborate on staff training.
• Analyze financial aid processes and recommend improvements through technology and reporting.
• Support system upgrades through UAT, including designing test plans and executing end-user testing.
• Partner with campus leadership on budget utilization, staffing, and resource management.
• Maintain the FWS Tracker and resolve issues timely.
• Configure financial aid software for award year setup.
• Assist financial aid staff with system troubleshooting and policy review.
• Focus on continuous improvement in efficiency, accuracy, student satisfaction, and innovation.

Herzing University values diversity and fosters an inclusive community where individuals are respected and empowered.

PHYSICAL REQUIREMENTS:

• Remain stationary most of the time; occasionally move around.
• Operate office equipment, including computers and audiovisual tools.
• Use voice and hearing to communicate frequently.
• Occasionally lift or carry up to 10 pounds.

Applicants must be authorized to work in the U.S. without university sponsorship. The university does not sponsor visas at this time.

Herzing University is committed to non-discrimination and encourages applications from all protected classes. Concerns can be reported to the Title IX Coordinator. For more information, visit Diversity Statement and Title IX.

Equal Opportunity Employer. This employer complies with federal employment laws. Review the Know Your Rights notice from the Department of Labor.