Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Manchester (NH); Remote; Full time

Job summary

Herzing University seeks a Senior Financial Aid Specialist to support Financial Aid operations with a focus on compliance and process optimization. Ideal candidates will hold a Bachelor's degree, have relevant experience, and demonstrate skills in technical proficiency and attention to detail. The role encompasses responsibilities from conducting internal audits to collaborating for process improvements and will focus on continuous enhancement of financial aid services.

Benefits

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ years of Title IV administration experience preferred.
• Minimum of 1 year related experience is required.
• Knowledge of federal, state, and institutional regulations.

Responsibilities

• Perform internal audits of funding programs.
• Analyze and recommend improvements to Financial Aid processes.
• Support User Acceptance Testing for system upgrades.

Skills

Attention to detail

Technical proficiency

Process optimization

Innovation generation

Education

Bachelor's degree preferred

High School diploma or equivalent required

Tools

Automated systems

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please log in to UKG and navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University, focusing on policy, procedure, technology, and process optimization. The role requires high attention to detail, technical proficiency, and the ability to generate innovative ideas. The Senior Specialist is part of the Financial Aid Compliance Team within the Home Office division, reporting to the Director of Financial Aid - Compliance.

Education and Experience Requirements:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ years of Title IV administration experience preferred; minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation is based on qualifications, experience, and circumstances. The hourly pay range is $27.79 to $37.60. We offer a comprehensive benefits package, including tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match.

Primary Duties and Responsibilities:

• Perform internal audits of various funding programs and collaborate on staff training.
• Analyze and recommend improvements to Financial Aid processes leveraging technology and reporting.
• Support User Acceptance Testing for system upgrades by designing test plans and executing end-user testing.
• Partner with campus leadership on budget utilization and resource management to support staffing and student needs.
• Maintain the FWS Tracker and resolve documented issues promptly.
• Configure Financial Aid software for award year, fund, and document setup.
• Support Financial Aid staff through troubleshooting and policy review.
• Commit to continuous improvement in process efficiency, accuracy, student satisfaction, and innovation.

Herzing University values diversity and fosters an inclusive environment where individuals are respected and empowered.

Physical Requirements:

• Remain stationary most of the time, with occasional movement.
• Operate office equipment, including computers and audiovisual devices.
• Use voice and hearing to communicate frequently.
• Occasionally lift up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. Herzing University is committed to equal opportunity and prohibits discrimination based on protected statuses. Concerns can be reported to the Title IX Coordinator.