Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Washington (District of Columbia); Remote; Full time

Job summary

A leading university seeks a Senior Financial Aid Specialist to support Financial Aid functions, focusing on process optimization and compliance. The role requires a detail-oriented professional with a strong background in Title IV administration and experience in utilizing technology for reporting and improvements. Comprehensive benefits and competitive salary offered.

Benefits

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ years of Title IV administration experience preferred.
• Experience with automated systems and processes preferred.
• Knowledge of financial aid regulations preferred.

Responsibilities

• Perform internal audits of funding programs and train staff.
• Analyze Financial Aid processes and recommend improvements.
• Support system enhancements and financial aid staff.

Skills

Attention to detail

Technical proficiency

Innovative thinking

Education

Bachelor's degree

High School diploma or equivalent

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The Senior Specialist serves on the Financial Aid Compliance Team within the Home Office division of Financial Aid, reporting to the Director of Financial Aid - Compliance.

EDUCATION and EXPERIENCE REQUIREMENTS:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ Years of Title IV administration experience preferred; minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation is based on qualifications, experience, and circumstances. The hourly pay range is $27.79 to $37.60. We offer a comprehensive benefits package, including tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. Learn more about careers at Herzing University.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Perform internal audits of various funding programs and collaborate on staff training.
• Analyze and recommend improvements to Financial Aid processes leveraging technology and reporting.
• Support system enhancements through UAT, designing test plans, and executing user testing.
• Partner with campus leadership on budget utilization, staffing, and resource management.
• Maintain the FWS Tracker and resolve issues promptly.
• Configure Financial Aid software for award year and fund setup.
• Support Financial Aid staff across campuses with troubleshooting and policy review.
• Focus on continuous improvement in efficiency, accuracy, student satisfaction, and innovation.

Herzing University promotes diversity and an inclusive environment, valuing all individuals and fostering mutual respect.

PHYSICAL REQUIREMENTS:

• Remain stationary most of the time; occasionally move around.
• Operate office equipment including computers and audiovisual tools.
• Use voice and hearing to communicate; observe and assess visually.
• Occasionally lift or carry up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. Herzing University is committed to equal opportunity employment and prohibits discrimination based on protected statuses. For more information, visit Diversity and Title IX.

Herzing University is an Equal Opportunity Employer. Applicants are informed of their rights under federal employment laws, detailed in the Know Your Rights notice from the Department of Labor.