Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Fargo (ND); Remote; Full time

Job summary

Herzing University seeks a Senior Financial Aid Specialist to support their Financial Aid function. This role involves improving processes, systems, and compliance within the financial aid framework. Ideal candidates will have relevant education and experience in Title IV administration, alongside strong analytical and technical skills.

Benefits

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ years of Title IV administration experience preferred.
• Experience with automated systems and processes preferred.
• Knowledge of financial aid regulations is an asset.

Responsibilities

• Perform internal audits of financial programs and collaborate on training opportunities.
• Support system enhancements including designing test plans.
• Analyze and recommend improvements to Financial Aid processes.

Skills

Attention to detail

Technical proficiency

Innovative thinking

Education

Bachelor's degree

High School diploma or equivalent

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The role reports to the Director of Financial Aid - Compliance and is part of the Financial Aid Compliance Team within the Home Office division.

Education and Experience Requirements:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ years of Title IV administration experience preferred; minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation depends on qualifications, experience, and circumstances. The hourly pay range is $27.79 to $37.60. We offer a comprehensive benefits package, including tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. Learn more about careers at Herzing University.

Primary Duties and Responsibilities:

• Perform internal audits of various funding programs and collaborate on staff training opportunities.
• Analyze Financial Aid processes and recommend improvements leveraging technology and reporting.
• Support system enhancements through UAT, including designing test plans and executing user testing.
• Partner with campus leadership on budget utilization, staffing, and resource management.
• Maintain the FWS Tracker and resolve documented issues promptly.
• Configure Financial Aid software for award year setup and system functionality.
• Support Financial Aid staff with troubleshooting and policy review.
• Focus on continuous improvement in efficiency, accuracy, student satisfaction, and innovation.

Herzing University values diversity and fosters an inclusive community where individuals are valued, heard, and empowered.

Physical Requirements:

• Remain stationary most of the time and occasionally move around the workspace.
• Operate office equipment including computers, copiers, and AV equipment.
• Use voice and hearing to communicate effectively.
• Occasionally lift or move up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. Herzing University is an equal opportunity employer and prohibits discrimination based on protected statuses. For more information, visit Diversity Statement and Title IX.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights under federal employment laws. For details, review the Know Your Rights notice from the Department of Labor.