Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Denver (CO); Remote; Full time

Job summary

A leading educational institution seeks a Senior Financial Aid Specialist to support its Financial Aid function. The role focuses on internal audits, process optimizations, and compliance reporting. Candidates should have experience with Title IV administration and demonstrate strong analytical and technical skills within a diverse and inclusive environment.

Benefits

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ Years of Title IV administration experience preferred.
• Minimum 1 year of related experience required.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility.

Responsibilities

• Perform internal audits of funding programs and collaborate on staff training.
• Analyze processes and recommend improvements leveraging technology.
• Support system upgrades through user acceptance testing.

Skills

Attention to detail

Technical proficiency

Process optimization

Innovation

Education

Bachelor's degree preferred

High School diploma or equivalent required

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The Senior Specialist serves on the Financial Aid Compliance Team within the Home Office division of Financial Aid, reporting to the Director of Financial Aid - Compliance.

EDUCATION and EXPERIENCE REQUIREMENTS:

• Bachelor's degree preferred. High School diploma or equivalent required.
• 3+ Years of Title IV administration experience preferred. Minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation is based on qualifications, experience, and circumstances. The hourly pay range for this position is $27.79 to $37.60. We offer a comprehensive benefits package, including tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. Learn more about careers at Herzing University.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Perform internal audits of funding programs and collaborate on staff training opportunities.
• Analyze processes and recommend improvements leveraging technology and reporting.
• Support system upgrades through UAT, designing test plans, and executing testing.
• Partner with campus leadership on budget and staffing, ensuring optimal resource utilization.
• Maintain the FWS Tracker and resolve documented issues promptly.
• Configure Financial Aid software for award year, fund, and document setup.
• Support Financial Aid staff with troubleshooting and policy review.
• Focus on continuous process improvement, accuracy, student satisfaction, and innovation.

Herzing University values diversity and fosters an inclusive environment where individuals are respected and empowered.

PHYSICAL REQUIREMENTS:

• Remain stationary most of the time; occasionally move around.
• Operate office equipment including computers and copiers.
• Use voice and hearing for communication; observe and assess visually.
• Occasionally lift up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. Herzing University is an equal opportunity employer and prohibits discrimination based on protected statuses. More information can be found at Diversity Statement and Title IX.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights under federal employment laws. For more details, review the Know Your Rights notice from the Department of Labor.