Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Seattle (WA); Remote; Full time

Job summary

Herzing University seeks a Senior Financial Aid Specialist to enhance its Financial Aid function. This role involves policy optimization and technical support, focusing on improving processes and compliance within the Home Office division. The ideal candidate should have a strong attention to detail, technical skills, and experience in financial aid operations. Joining a diverse and inclusive community, your innovative contributions will significantly impact student satisfaction and institutional effectiveness.

Benefits

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ years of Title IV administration experience preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility.
• Experience with policy, procedure, and data system development using automation preferred.

Responsibilities

• Perform internal audits of various funding programs.
• Analyze Financial Aid processes and recommend improvements.
• Support system upgrades through UAT.

Skills

Attention to detail

Technical proficiency

Innovative thinking

Education

Bachelor's degree preferred

High School diploma or equivalent required

Tools

Automated systems

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The role reports to the Director of Financial Aid - Compliance and serves on the Financial Aid Compliance Team within the Home Office division.

Education and Experience Requirements:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ years of Title IV administration experience preferred; minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation depends on qualifications, experience, and circumstances. It is uncommon for new employees to start at the top of the salary range. Benefits include tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. The hourly pay range is $27.79 to $37.60. Learn more about careers at Herzing University.

Primary Duties and Responsibilities:

• Perform internal audits of various funding programs and collaborate on staff training.
• Analyze Financial Aid processes and recommend improvements leveraging technology and reporting.
• Support system upgrades through UAT, including designing test plans and executing testing.
• Partner with campus leadership on FWS budget utilization, hiring, and resource management.
• Maintain the FWS Tracker and resolve issues promptly.
• Configure Financial Aid software for award year, fund, and document setup.
• Support Financial Aid staff with troubleshooting and policy review.
• Focus on continuous improvement in efficiency, accuracy, student satisfaction, and innovation.
• Demonstrate the PRICE of Success.

Herzing University values diversity and fosters an inclusive community where individuals are respected, heard, and empowered.

Physical Requirements:

• Remain stationary most of the time.
• Occasionally move around the work location.
• Operate office equipment including computers and peripherals.
• Use voice and hearing to communicate.
• Observe and assess visually or otherwise.
• Occasionally lift up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. Herzing University recruits without discrimination based on protected statuses. For more information, visit Diversity and Title IX.

Equal Opportunity Employer. This employer complies with federal employment laws. Review the Know Your Rights notice from the Department of Labor.