Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Minneapolis (MN); Remote; Full time

Job summary

A leading educational institution is looking for a Senior Financial Aid Specialist to enhance its Financial Aid operations through policy optimization and technology improvements. The role involves performing audits, analyzing processes, and supporting system enhancements. Successful candidates will bring attention to detail and technical proficiency, along with relevant experience in Financial Aid compliance.

Benefits

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• Bachelor's degree preferred; High School diploma required.
• 3+ years of Title IV administration experience preferred.
• Experience with policy, procedure, and data system development required.

Responsibilities

• Perform internal audits of various funding programs.
• Analyze Financial Aid processes to recommend improvements.
• Support system upgrades through UAT by testing.
• Partner with campus leadership on budget utilization.

Skills

Attention to detail

Technical proficiency

Innovative thinking

Data analysis

Education

Bachelor's degree

High School diploma or equivalent

Tools

Automated systems

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The Senior Specialist serves on the Financial Aid Compliance Team within the Home Office division of Financial Aid, reporting to the Director of Financial Aid - Compliance.

EDUCATION and EXPERIENCE REQUIREMENTS:

• Bachelor's degree preferred. High School diploma or equivalent required.
• 3+ Years of Title IV administration experience preferred. Minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation is based on qualifications, experience, and circumstances of each hire. The hourly pay range for this position is $27.79 to $37.60. We offer a comprehensive benefits package, including a tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. Learn more about careers at Herzing University.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Perform internal audits of various funding programs and collaborate on staff training opportunities.
• Analyze Financial Aid processes and recommend improvements leveraging technology and reporting.
• Support system upgrades through UAT by designing test plans and executing testing.
• Partner with campus leadership on budget utilization, staffing, and resource management.
• Maintain the FWS Tracker and resolve documented issues promptly.
• Configure Financial Aid software for award year, fund, and document setup.
• Support Financial Aid staff through troubleshooting and policy review.
• Commit to continuous improvement in efficiency, accuracy, and student satisfaction.

Herzing University values diversity and fosters an inclusive community where individuals are respected and empowered.

PHYSICAL REQUIREMENTS:

• Remain stationary most of the time, with occasional movement.
• Operate office equipment including computers and audiovisual devices.
• Use voice and hearing for communication.
• Visual assessment and occasional lifting of up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. Herzing University is committed to equal opportunity employment and prohibits discrimination on various protected grounds. Concerns can be reported to the Title IX Coordinator. More information is available at https://www.herzing.edu/about/diversity and https://www.herzing.edu/title-ix.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.