Senior Field Technician: Heavy Equipment Diagnostics

Stowers Machinery Corporation; Kingsport (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay + performance bonuses

Comprehensive health benefits (medical

401(k) with company match

Paid time off + holidays

Ongoing training and career dev

Opportunities for internal growth

Employee recognition programs

Supportive, team-first culture

Job summary

Stowers Machinery Corporation is seeking a Field Service Technician III to diagnose, repair, and maintain heavy equipment at customer sites. The role emphasizes expert troubleshooting, on-site diagnostics, and timely service to ensure optimal equipment performance.

Qualified candidates will have Caterpillar equipment experience, hydraulic/electrical/powertrain familiarity, and 5+ years in heavy equipment repair, with CDL preferred. Extensive travel and consistent safety adherence are expected.

Qualifications

• Strong mechanical and electrical troubleshooting skills on heavy machinery.
• Ability to read and interpret technical manuals, schematics, and diagrams.
• Proficiency with diagnostic tools and software.
• Excellent problem-solving and time-management abilities.
• Strong communication skills for interacting with customers and internal teams.

Responsibilities

• Perform on-site diagnostics and repairs on heavy equipment.
• Conduct preventive maintenance and inspections.
• Document all service work accurately in company systems.
• Communicate repair status and recommendations to customers.
• Maintain company service vehicle and tools in good condition.
• Adhere to all safety and environmental regulations.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Read manuals & schematics

Diagnostic tools

Problem solving

Customer communication

Education

High school diploma or equivalent

Technical certification or associate degree in Diesel Technology or related field

Tools

Diagnostic tools

Diagnostic software

Job description

Stowers Machinery Corporation is seeking a Field Service Technician III to diagnose, repair, and maintain heavy equipment at customer sites. The role emphasizes expert troubleshooting, on-site diagnostics, and timely service to ensure optimal equipment performance.

Qualified candidates will have Caterpillar equipment experience, hydraulic/electrical/powertrain familiarity, and 5+ years in heavy equipment repair, with CDL preferred. Extensive travel and consistent safety adherence are expected.