Senior Field Technician – Fiber Installations & Support

Socket Telecom LLC.; Rolla (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive base pay

Benefits package including medical, dental, life, and vision

401(k) program with employer match

Free Internet in Socket Service Area

Job summary

A telecommunications company in Rolla, Missouri is seeking a skilled Field Services Technician to provide expert onsite installation services for residential customers connecting to fiber networks. Responsibilities include performing installations, diagnosing issues, and maintaining a professional customer experience. Candidates must have a high school diploma, a valid driver's license, and previous experience in telecommunications. The role requires adaptability in various work environments and an understanding of safety protocols. Competitive pay and benefits are offered.

Qualifications

• Previous experience in telecommunications, installation, construction, or utility work.
• Must possess and maintain a valid driver's license with no restrictions.
• Ability to participate in an on-call rotation, including nights, weekends, and holidays.

Responsibilities

• Perform independent installations and repairs for residential customers.
• Deliver exceptional customer experience during service visits.
• Safely operate company vehicles and equipment according to safety protocols.

Skills

Customer interaction

Technical installation

Problem-solving

Attention to detail

Communication

Education

High School diploma or equivalent

Tools

Network cabling tools

Bucket truck

Job description

A telecommunications company in Rolla, Missouri is seeking a skilled Field Services Technician to provide expert onsite installation services for residential customers connecting to fiber networks. Responsibilities include performing installations, diagnosing issues, and maintaining a professional customer experience. Candidates must have a high school diploma, a valid driver's license, and previous experience in telecommunications. The role requires adaptability in various work environments and an understanding of safety protocols. Competitive pay and benefits are offered.