Senior Field Tech: On-Site Installations & Advanced Support

NTT DATA, Inc.; Waterbury (CT); Sur place; USD 41 000 - 49 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Flexible spending or health savings账户

Life, and AD&D insurance

Short- and long-term disability

Paid time off

Employee assistance

401k with company match

Additional voluntary or legally liable

Résumé du poste

NTT DATA, Inc. seeks a Field Tech Senior Associate to join our Waterbury, Connecticut team. You will work on-site, install and support multiple solutions, and independently handle client issues with oversight as needed.

The role requires 5–7 years of relevant experience and a undergraduate degree or equivalent. Significant travel may be required, including potential international trips. The position offers competitive compensation with an hourly target range and eligibility for incentive

Qualifications

• 5–7 years relevant experience.
• On-site technical support and installation services.
• Strong verbal and written communication skills.
• Ability to travel domestically and internationally.
• Experience leading installation of multiple solutions.
• Independent judgment and problem solving.

Responsabilités

• Provide on-site technical support to clients.
• Install and deliver services for assigned projects.
• Prepare documentation to record and track project status.
• Lead installation activities and coordinate with clients and team members.
• Manage escalated client issues with a focus on timely resolution.

Connaissances

Field service experience

Troubleshooting skills

Communication skills

Project management

Technical knowledge

Formation

Bachelor's degree or equivalent

Description du poste

NTT DATA, Inc. seeks a Field Tech Senior Associate to join our Waterbury, Connecticut team. You will work on-site, install and support multiple solutions, and independently handle client issues with oversight as needed.

The role requires 5–7 years of relevant experience and a undergraduate degree or equivalent. Significant travel may be required, including potential international trips. The position offers competitive compensation with an hourly target range and eligibility for incentive