Senior Field Services Technician – VCS & System Cutovers

Peraton; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Peraton is seeking a Senior Field Services Technician to support installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems in operational environments. This remote role requires frequent travel to customer sites to ensure smooth site preparation, cutovers, and acceptance testing.

The ideal candidate operates independently, troubleshoots complex issues under time constraints, and collaborates with customers to minimize downtime while maintaining

Qualifications

• BS/BA with 5 years' experience; MS/MA with 3 years; PhD not required.
• US Citizen able to obtain/maintain a public trust clearance.
• Hands-on experience with Voice Communication Switch (VCS) systems.
• Experience supporting system cutovers, migrations, or technology refreshes.
• Knowledge of telecommunications infrastructure, VoIP, cabling standards, and power validation.
• Strong troubleshooting and root-cause analysis skills.
• Experience using test equipment and diagnostic tools in field environments.
• Familiarity with uptime-critical operational environments.

Responsibilities

• Lead site surveys, site preparation, and system installation.
• Execute VCS cutovers from legacy to next-gen systems.
• Perform decommissioning of legacy voice systems.
• Conduct independent testing and validation for power, cabling, and equipment alignment.
• Provide on-site customer support and end-user training as needed.
• Maintain technical documentation and cutover records.
• Ensure compliance with safety, site security, and standards.
• Coordinate with engineers, program teams, and other field technicians.

Skills

VCS systems

Troubleshooting

Field testing

Documentation

Remote work independence

Customer service

Team collaboration

Site surveys

Education

BS/BA in related field

MS/MA preferred

Tools

VCS equipment

Telecommunications gear

Job description

Peraton is seeking a Senior Field Services Technician to support installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems in operational environments. This remote role requires frequent travel to customer sites to ensure smooth site preparation, cutovers, and acceptance testing.

The ideal candidate operates independently, troubleshoots complex issues under time constraints, and collaborates with customers to minimize downtime while maintaining