Remote Field Technician – VCS Deployments & Cutovers

Peraton

Herndon (VA)

Remote

USD 66,000 - 106,000

Full time

2 days ago
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Job summary

Peraton is seeking a Field Services Technician - Junior to support installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems. You will assist with site preparation, system installation, cutover, customer acceptance, testing, and decommissioning in operational environments.

The ideal candidate has a telecommunications/IT foundation and is eager to gain hands-on experience supporting mission-critical voice systems.

Qualifications

  • US Citizenship with the ability to obtain/maintain a Public Trust Clearance.
  • 2 years of experience with BS; 0 years with MS; 4 years with an AS; 6 years in lieu of a degree
  • Familiarity with Voice Communication Switch (VCS) systems
  • Exposure to system cutovers, migrations, installations, or technology refresh efforts
  • Basic knowledge of Telecommunications infrastructure
  • VoIP technologies
  • Cabling and connectivity
  • Power and equipment validation
  • Networked voice systems
  • Basic troubleshooting and diagnostic skills
  • Experience using basic test equipment and diagnostic tools
  • Ability to learn and follow established procedures in operational environments where system uptime is important

Responsibilities

  • Support site surveys, site preparation, equipment installation, and system deployment.
  • Assist with VCS system cutovers from legacy voice platforms to next‑generation systems
  • Support the decommissioning and removal of legacy voice communication systems
  • Perform basic system testing and validation to verify power, cabling, connectivity, and site specifications
  • Assist with maintenance, troubleshooting, and repair of VCS and supporting telecommunications/IT infrastructure
  • Use basic diagnostic tools to identify voice, network, and hardware issues
  • Support preventive maintenance and system health checks
  • Assist with on-site customer support and end-user orientation
  • Maintain accurate technical documentation, service reports, installation records, and cutover documentation
  • Learn and follow safety protocols, site security requirements, and operational procedures
  • Work with senior technicians, engineers, program teams, and other technical personnel
  • Escalate complex issues to senior technicians or engineers and assist with resolution
  • Learn and develop proficiency with VCS systems, telecommunications equipment, testing procedures, and field deployment processes
  • Junior FST focus areas: FAA WJHTC (New Jersey), VCS vendors locations (Maryland), Washington Labs (Maryland)

Skills

Problem-solving
Troubleshooting
Customer service
Communication
Attention to detail
Documentation
Time management
Teamwork
Willingness to learn

Education

BS preferred
AS acceptable with experience
No degree required with 6 years experience

Tools

Basic test equipment
Diagnostic tools
VoIP technologies
Cabling and connectivity

Job description

Peraton is seeking a Field Services Technician - Junior to support installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems. You will assist with site preparation, system installation, cutover, customer acceptance, testing, and decommissioning in operational environments.

The ideal candidate has a telecommunications/IT foundation and is eager to gain hands-on experience supporting mission-critical voice systems.

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