Senior Field Technician – VCS & Voice Systems

Peraton; Washington (District of Columbia); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Peraton is seeking a Senior Field Services Technician to support installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems. This role is critical to site preparation, system cutover, customer acceptance, and legacy system decommissioning in operational environments.

This position requires a highly skilled field technician who can operate independently, solve complex technical issues under time constraints, and work directly with customers to ensure

Qualifications

• Minimum experience levels: 8+ years with BS/BA; 6+ with MS/MA; 3+ with PhD; 10+ with AS, 12+ in lieu of degree.
• US Citizen and ability to obtain public trust clearance.
• Hands-on VCS experience or similar mission-critical voice platforms.
• Experience supporting system cutovers, migrations, or technology refreshes.
• Knowledge of Telecommunications infrastructure, VoIP, cabling standards, and networked voice systems.
• Strong troubleshooting and root-cause diagnostic skills.
• Experience using test equipment and diagnostic tools in field environments.
• Familiarity with uptime-critical operational environments.

Responsibilities

• Lead site surveys, preparation and system installation activities.
• Execute VCS cutovers from legacy to next-gen systems.
• Decommission legacy voice systems.
• Independent testing and validation: power, cabling, equipment alignment.
• Maintenance, troubleshooting, and repair of VCS and telecom/IT infrastructure.
• Use diagnostic tools to resolve voice, network and hardware faults.
• Preventive maintenance and system health checks.
• On-site customer support and end-user orientation.
• Maintain technical documentation and cutover records.
• Ensure safety and site security compliance.
• Coordinate with engineers and other field technicians during deployment.

Skills

VCS experience

Troubleshooting

Diagnostics tools

Customer service

Independent field work

Documentation

Deployment timelines

Team collaboration

Education

BS/BA or equivalent

MS/MA

PhD

AS

Tools

Test equipment

Diagnostic tools

Job description

Peraton is seeking a Senior Field Services Technician to support installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems. This role is critical to site preparation, system cutover, customer acceptance, and legacy system decommissioning in operational environments.

This position requires a highly skilled field technician who can operate independently, solve complex technical issues under time constraints, and work directly with customers to ensure