Senior Field Service Technician III (Remote)

Motorola Solutions; Hartford (CT); On-site; USD 70,000 - 80,000; Full time

Job summary

Motorola Solutions is seeking a Field Service Technician/Specialist to provide on-site and remote upgrades and troubleshooting of ASTRO systems for US Federal Government projects. The role requires IT/networking experience, active directory administration, and familiarity with LMR/ASTRO core applications, with travel up to 75-80% and potential security clearances.

Ideal candidates will have experience with cybersecurity principles, VPNs, and enterprise IT environments, and must be a U.S.

Qualifications

• 2+ years experience in IT, networking, technician, field service, system technician/specialist, radio frequency, or land mobile radio
• Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract(s)
• Legal authorization to work in the U.S. indefinitely is required.

Responsibilities

• Provide on-site and remote upgrades and troubleshooting of Motorola ASTRO systems
• administer and troubleshoot in an IT-type environment
• Maintain, optimize, test and document complex communications systems and provide weekly reports of activities

Skills

IT Skills

Networking

Field service

Radio frequency

LMR communications

Active Directory

Microsoft Office

G-Suite

Tools

HBSS

CAC/PIV

McAfee security suite

MCC7500 dispatch

NICE Logging

Job description

Motorola Solutions is seeking a Field Service Technician/Specialist to provide on-site and remote upgrades and troubleshooting of ASTRO systems for US Federal Government projects. The role requires IT/networking experience, active directory administration, and familiarity with LMR/ASTRO core applications, with travel up to 75-80% and potential security clearances.

Ideal candidates will have experience with cybersecurity principles, VPNs, and enterprise IT environments, and must be a U.S.