Field Service Tech III – ASTRO IT Systems (Remote)

Motorola Solutions; Bentonville (AR); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

Paid Holidays

Paid Time Off

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking an experienced IT Field Service Technician to support US Federal Government markets. The role involves on-site and remote upgrades and troubleshooting of ASTRO systems, heavy emphasis on networking, cybersecurity basics, AD administration, and LMR communications.

Travel up to 75–80% is required, and lifting ~50 lbs is expected. Ideal candidates will have strong IT troubleshooting, documentation, and collaboration skills, with proficiency in Microsoft Office and

Qualifications

• Requires knowledge in networking, cybersecurity principles, AD administration, and LMR communications.
• Proficiency with Microsoft Office and Google Suite.
• Strong verbal and written communication skills are essential.

Responsibilities

• Provide on-site and remote upgrades and troubleshooting of Motorola ASTRO systems.
• Administer and troubleshoot in an IT-type environment; lift ~50 lbs as needed.
• Maintain, optimize, test and document complex communications systems; provide weekly reports.

Skills

Networking

Cyber Security basics

Active Directory

LMR Communications

Microsoft Office

Google Suite

Troubleshooting

Documentation

Tools

HBSS

PKI

Job description

Motorola Solutions is seeking an experienced IT Field Service Technician to support US Federal Government markets. The role involves on-site and remote upgrades and troubleshooting of ASTRO systems, heavy emphasis on networking, cybersecurity basics, AD administration, and LMR communications.

Travel up to 75–80% is required, and lifting ~50 lbs is expected. Ideal candidates will have strong IT troubleshooting, documentation, and collaboration skills, with proficiency in Microsoft Office and