Senior Field Service Technician - HV Diagnostics Lead

Rivian Automotive; Bellevue (WA); Hybride; USD 52 000 - 87 000; Plein temps

Avantages offerts par ce poste

Paid vacation

Medical insurance

401(k) Plan

Employee Stock Purchase Program

Résumé du poste

Rivian is seeking an experienced Senior Field Service Technician to act as a technical expert and leader in supporting complex vehicle repairs and field operations. The role combines service-center work with potential remote support, travel to remote locations, and occasional work at production plants to provide advanced field support.

The ideal candidate will coach junior technicians, tackle intricate diagnostic challenges, and drive continuous improvement in repair workflows while maintaining

Qualifications

• 5–8+ years automotive repair experience with bumper-to-bumper diagnostics.
• Experience with high voltage systems and HV diagnostics.

Responsabilités

• Perform bumper-to-bumper diagnostics, complex repairs and inspections in service centers and field settings.
• Provide high-level diagnostic guidance and remote diagnostics.
• Coach and mentor junior technicians and cross-functional teams.
• Utilize specialized diagnostic tools to resolve complex faults and HV issues.
• Document repairs and feed root-cause analysis to leadership.
• Engage with customers, suppliers, and internal teams during escalations.

Connaissances

Advanced diagnostics

Remote troubleshooting

Leadership

Customer interaction

Formation

Automotive repair school

Outils

PICO-Scope

PCAN

Kavaser Memorator

Breakout boxes

Description du poste

Rivian is seeking an experienced Senior Field Service Technician to act as a technical expert and leader in supporting complex vehicle repairs and field operations. The role combines service-center work with potential remote support, travel to remote locations, and occasional work at production plants to provide advanced field support.

The ideal candidate will coach junior technicians, tackle intricate diagnostic challenges, and drive continuous improvement in repair workflows while maintaining