Senior Field Service Technician — HV Diagnostics Lead

Rivian; Shelton (CT); On-site; USD 45,000 - 87,000; Full time

Benefits offered by this job

15% night shift differential

Benefits package

Job summary

Rivian is seeking an experienced Senior Field Service Technician to act as a technical expert and leader in supporting complex vehicle repairs and field operations. The role travels to remote locations as needed and may work at production plants to provide advanced field support.

The position involves mentoring junior technicians, improving diagnostics capabilities, and solving challenging HV and network-related issues in a fast-paced environment.

Qualifications

• Experience in bumper-to-bumper diagnostics and complex vehicle repairs.
• Strong leadership or mentoring background preferred.
• Proficient in Windows/Mac environments and diagnostic documentation systems.

Responsibilities

• Perform advanced diagnostics and complex repairs at service centers and in the field.
• Provide high-level remote diagnostics and troubleshooting guidance.
• Coach and mentor junior technicians; drive cross-functional collaboration.

Skills

HV Diagnostics

Team Leadership

Diagnostics

Electrical Troubleshooting

Vehicle Systems

Education

High School Diploma or GED

Automotive Repair Certification

Tools

PICO-Scope

CAN/LIN Bus

HV Safety PPE

Job description

Rivian is seeking an experienced Senior Field Service Technician to act as a technical expert and leader in supporting complex vehicle repairs and field operations. The role travels to remote locations as needed and may work at production plants to provide advanced field support.

The position involves mentoring junior technicians, improving diagnostics capabilities, and solving challenging HV and network-related issues in a fast-paced environment.