Senior Field Service Technician - Equipment Installations

Walman Optical; Minneapolis (MN); On-site; USD 36,000 - 55,000; Full time

Job summary

Walman Optical in Brooklyn Park, MN seeks a Sr Specialist- Field Service Technician to schedule delivery, installation and onsite training for new machinery, and to perform on-site repairs and troubleshooting at customer sites.

The role requires 4+ years of technical experience in mechanical, electrical and pneumatic systems, strong customer service, the ability to travel (including outside the lower 48 states), and a valid passport and driver’s license.

Qualifications

• High School diploma or GED.
• 4+ years of technical/mechanical experience.
• Excellent aptitude in mechanical, electrical and pneumatic systems.
• Good communication skills.
• Ability to lift and move over 60 pounds.
• Willingness to travel (including outside the US).
• Must have a valid passport and driver’s license.

Responsibilities

• Perform diagnostics and customer support via telephone and email.
• Understand machinery design and operation for mechanical, electrical and pneumatics systems.
• Perform on-site field service repairs and installation at customer sites.
• Schedule customer visits and keep travel expenses within goals.
• Complete service reports detailing work and training.
• Maintain safety and confidentiality as required.

Skills

Mechanical systems

Electrical systems

Pneumatic systems

Customer service

Communication

Travel readiness

Passport and license

Education

High School diploma

Job description

Walman Optical in Brooklyn Park, MN seeks a Sr Specialist- Field Service Technician to schedule delivery, installation and onsite training for new machinery, and to perform on-site repairs and troubleshooting at customer sites.

The role requires 4+ years of technical experience in mechanical, electrical and pneumatic systems, strong customer service, the ability to travel (including outside the lower 48 states), and a valid passport and driver’s license.