Field Service Engineer

Veterans Prime, Inc.; Dallas (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading engineering firm in Dallas is seeking a Field Service Engineer to provide on-site troubleshooting, repairs, and customer support. The ideal candidate will have a 2-year degree in mechanical or electrical technology along with strong mechanical and electrical device expertise. Frequent travel is required. The role demands excellent communication skills and the ability to work in a fast-paced environment.

Qualifications

• 2-year degree in mechanical or electrical technology or equivalent experience.
• Excellent listening and assertiveness skills.
• Ability to thrive in high-energy environments.
• Strong organizational skills and follow-through.

Responsibilities

• Provide on-site troubleshooting and repairs.
• Offer customer support and training.
• Travel frequently for job requirements.

Skills

Mechanical devices expertise

Electrical devices knowledge

PC communications skills

Strong interpersonal skills

Education

2-year degree in mechanical or electrical technology

Tools

MS Office

Excel

Word

Job description

Overview

Summary The Field Service Engineer is responsible for providing on-site troubleshooting and repair of the equipment, customer support, and training on state-of-the-art products from stand-alone machines to highly flexible automated systems.

Qualifications TECHNICAL EXPERTISE:

• Mechanical devices - such as conveyors, pulleys, gears, hydraulic or pneumatic valves, and actuators, etc.
• Electrical devices - such as contactor/relays, PLCs, Communication Systems, Servo Motors, and Controllers.
• PC communications - serial and parallel communication, Ethernet, static/dynamic addressing.

Education and/or Experience

• A 2-year degree in mechanical or electrical technology/or equivalent work experience in the field. Military experience or practical work experience in a similar field will be considered.
• An excellent listener and can also be assertive, persistent, and persuasive.
• Strong interpersonal and written/verbal communication skills.
• Ability to thrive in a high-energy and fast-paced work environment.
• Adaptable and can think on your feet; when faced with new challenges or tough conversations, you face them head-on.
• Strong organizational skills and follow-through.
• Fluent in PC use as a development and communications tool. MS Office/Excel/Word skills required.
• Advanced knowledge in the following:
• Mechanical devices: conveyors, pulleys, gears, hydraulic or pneumatic valves, and actuators, etc.
• Electrical devices: Servo Motors, Controllers, relays, breakers, troubleshooting
• PC Communications: Serial and parallel communication, Ethernet, static/dynamic addressing.
• Other duties may be assigned.

Travel Frequent US and occasional international travel will be required, up to 75%, occasional weekend travel. You must possess or be able to obtain a valid passport. The individual must possess a valid driver's license, pass a motor vehicle record check and have the unrestricted ability to obtain rental vehicles.