Senior Field Service Technician – Access Control & CCTV

kgroupcompanies; Blue Ash (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

K Group Companies in Blue Ash, Ohio is seeking a Field Service Technician Level II to lead installation teams, configure and program devices, and deliver customer training at a basic operations level.

The role requires at least 2 years in construction, advanced knowledge of electricity, basic networking, and experience with nurse call/CCTV systems. Strong communication and leadership are essential for success.

Qualifications

• Minimum 2 years in a construction trade.
• Advanced knowledge of electricity (high and/or low voltage).
• Basic telecommunication knowledge (TCP/IP, networking, VoIP).
• Ability to read architectural drawings.
• Team management/supervisor experience.
• Valid US driver's license.

Responsibilities

• Execute Level I installer roles and responsibilities per documented standards.
• Lead and mentor installation team members to ensure quality and safety.
• Manage project/service tickets with clear updates and accountability.
• Communicate with Project Delivery Coordinators, Project Managers, and customers as needed.
• Perform FAT testing and system commissioning to ensure all components function correctly.

Skills

Leadership

Communication skills

Project coordination

Networking basics

Tools

Nurse call systems

Card access systems

Video surveillance

Job description

K Group Companies in Blue Ash, Ohio is seeking a Field Service Technician Level II to lead installation teams, configure and program devices, and deliver customer training at a basic operations level.

The role requires at least 2 years in construction, advanced knowledge of electricity, basic networking, and experience with nurse call/CCTV systems. Strong communication and leadership are essential for success.