Senior Field Service Tech: HV Diagnostics Lead

Rivian Automotive; Bothell (WA); Ibrido; USD 45.000 - 87.000; Tempo pieno

Descrizione del lavoro

Rivian Automotive is seeking an experienced Senior Field Service Technician to act as a technical expert and leader in supporting complex vehicle repairs and field operations. This role is primarily based at a service center but may involve remote work, traveling to remote locations, or working at production plants to provide advanced field support as business needs demand.

You will mentor junior technicians, drive continuous improvement, and tackle challenging diagnostics using high-level

Competenze

• 5–8+ years of automotive repair experience with bumper-to-bumper diagnostics.
• 3–8+ years working on high-voltage (HV) systems.
• Experience in leadership or supervisory roles.

Mansioni

• Perform bumper-to-bumper diagnostics, complex repairs, installations, and inspections in service centers and field settings.
• Provide high-level diagnostic guidance and remote troubleshooting for field teams.
• Coach, mentor, and train junior technicians and cross-functional partners.
• Utilize diagnostic tools (PICO-Scope, PCAN, breakout boxes) to resolve electrical, HV, and network faults.
• Conduct road tests to verify repair quality and drive continuous improvement.
• Oversee parts operations including ordering, receiving, inventory, and billing; document issues in support systems.
• Interact professionally with customers, suppliers, and internal teams during escalations or mobile outreach events.

Conoscenze

Advanced Diagnostics

Electrical & HV Knowledge

Leadership

Remote Troubleshooting

Documentation & Reporting

Formazione

High School Diploma or GED

Automotive repair certificate/degree

Strumenti

PICO-Scope

PCAN

Kavaser Memorator

Breakout boxes

Descrizione del lavoro

Rivian Automotive is seeking an experienced Senior Field Service Technician to act as a technical expert and leader in supporting complex vehicle repairs and field operations. This role is primarily based at a service center but may involve remote work, traveling to remote locations, or working at production plants to provide advanced field support as business needs demand.

You will mentor junior technicians, drive continuous improvement, and tackle challenging diagnostics using high-level