Senior Field Service Manager, Electron Microscopy

Hong Kong Study Skills Research Institute; Carlsbad (CA); On-site; USD 141,800 - 212,675; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Paid time off (PTO)

Variable annual bonus

Stock Purchase Plan (ESPP)

Job summary

Thermo Fisher Scientific is looking for a Senior Manager, Field Service in Carlsbad, CA. This role entails leading the field service team in providing exceptional support for all California accounts while ensuring customer satisfaction and operational efficiency.

The ideal candidate will possess strong leadership skills and have a minimum of 8+ years of experience in a related field with expertise in managing service organizations. A comprehensive benefits package, including competitive salary and paid time off, is offered.

Qualifications

• 8+ years of experience in the related industry.
• 5+ years in servicing capital equipment and customers.
• 3+ years leading service organizations.

Responsibilities

• Lead and manage field service teams effectively.
• Ensure customer satisfaction and timely service.
• Maintain P&L responsibility for service business.

Skills

Verbal communication

Written communication

Cross-functional teamwork

Leadership

Business negotiation

Education

Bachelor's degree or equivalent

Job description

Thermo Fisher Scientific is looking for a Senior Manager, Field Service in Carlsbad, CA. This role entails leading the field service team in providing exceptional support for all California accounts while ensuring customer satisfaction and operational efficiency.

The ideal candidate will possess strong leadership skills and have a minimum of 8+ years of experience in a related field with expertise in managing service organizations. A comprehensive benefits package, including competitive salary and paid time off, is offered.