Onsite Pipette Service & Admin Specialist

ThermoFisher Scientific; Carlsbad (CA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical and dental plans

Vision plan

Paid time off

Parental leave

401(k) plan

Employee stock purchase plan

Job summary

Thermo Fisher Scientific in Carlsbad, CA, is seeking a Service Administrator for a hybrid administrative/technical role within the Calibration Lab. You will handle customer communication, quotes, purchase orders, and service documentation while coordinating equipment shipping and receiving.

The role requires strong organizational and communication skills, plus hands-on ability to support pipette service and maintenance in a fast-paced lab environment. Onsite 5 days a week."

Qualifications

• Requires High School Diploma or equivalent preferred.
• Strong customer service and problem-solving skills are essential.
• Proficiency with Microsoft 365 apps (Outlook, Word, Excel) and basic IT literacy.

Responsibilities

• Receive and process customer equipment for calibration, repair, and preventative maintenance.
• Prepare customer quotes and process purchase orders.
• Communicate service updates, findings, and approvals to customers.

Skills

Customer service

Problem solving

Time management

Communication

Microsoft 365

Outlook

Excel

Word

Education

High School Diploma or equivalent

Tools

CRM system

Job description

Thermo Fisher Scientific in Carlsbad, CA, is seeking a Service Administrator for a hybrid administrative/technical role within the Calibration Lab. You will handle customer communication, quotes, purchase orders, and service documentation while coordinating equipment shipping and receiving.

The role requires strong organizational and communication skills, plus hands-on ability to support pipette service and maintenance in a fast-paced lab environment. Onsite 5 days a week."