Senior Field Service Engineer – Scientific Instrumentation (West Coast)

Lynn Rodens; San Francisco (CA); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

PTO 3 weeks

Salary target $120k

Health benefits

Job summary

Lynn Rodens is seeking a Senior Field Service Engineer to install, troubleshoot, and maintain advanced electron microscopy and analytical instrumentation across the Western U.S.

You will be a senior technical resource, working with global support teams, and travel Monday–Thursday with Fridays for documentation and home-office work. The company emphasizes extensive classroom and factory training and career development.

Qualifications

• Associate degree or equivalent technical education.
• 5+ years servicing complex capital equipment or scientific instrumentation.
• Expert electromechanical troubleshooting and diagnostic skills.
• Strong customer-facing communication and relationship-building abilities.
• Experience with electron microscopy, SEM, FIB/DualBeam, MicroCT, medical imaging, laboratory instrumentation, high-vacuum systems, or other high-end analytical equipment.
• Valid driver's license and willingness to travel extensively.

Responsibilities

• Install, troubleshoot, repair, upgrade, and maintain sophisticated instrumentation.
• Serve as a trusted technical advisor to customers and coordinate with support teams.
• Travel extensively within the Western U.S. and document work efficiently.

Skills

Field service experience

Electromechanical troubleshooting

Customer communication

Electron microscopy

SEM/FIB

Travel readiness

Education

Associate degree

Tools

Electron microscopy equipment

Job description

Take your field service career to the next level supporting some of the world's most advanced scientific imaging systems. This is more than a traditional Field Service Engineer role—you'll become a senior technical resource responsible for complex installations, critical escalations, and supporting cutting‑edge research, semiconductor, and advanced manufacturing customers across the Western U.S.
You'll install, troubleshoot, repair, upgrade, and maintain sophisticated electron microscopy and analytical instrumentation while serving as a trusted technical advisor to customers. Working closely with North American and global technical support teams, you'll solve complex electromechanical challenges without being left to work alone. Friday is typically reserved for documentation and home office work. Extensive travel (Monday–Thursday) is expected throughout the territory.
This organization invests heavily in its engineers, including classroom training, customer ride-alongs, and factory training in the Czech Republic during your first year. Long term, you'll have the opportunity to become a recognized product specialist and technical subject matter expert.

What We're Looking For

• Associate degree or equivalent technical education
• 5+ years servicing complex capital equipment or scientific instrumentation
• Expert electromechanical troubleshooting and diagnostic skills
• Strong customer-facing communication and relationship‑building abilities
• Experience with electron microscopy, SEM, FIB/DualBeam, MicroCT, medical imaging, laboratory instrumentation, high‑vacuum systems, or other high‑end analytical equipment
• Valid driver's license and willingness to travel extensively

Compensation & Benefits

• Salary target around $120,000 (flexibility for exceptional candidates)
• 3 weeks PTO
• Medical, dental, vision, life insurance, and 401(k) with 100% match on the first 4%
• Company laptop, expense card, cell and internet reimbursement, and exceptional technical training and career development.