Senior Field Service Leader - Autonomous Fleet Ops

Gatik; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Gatik is seeking a Team Leader to oversee Field Service Technicians and direct daily operations within our autonomous middle-mile logistics framework. The role emphasizes hands-on leadership, safety culture, and asset performance in a fast-paced environment.

The ideal candidate will build escalation paths between technicians and TechOps, diagnose underperforming assets, and implement maintenance strategies while ensuring compliance for upfits and End of Line verification on compute, sensor, and

Responsibilities

• Recruit, manage, and empower Field Service Technicians.
• Direct daily operations, development, and safety culture.
• Build a tiered escalation framework between technicians and TechOps.
• Diagnose underperforming assets and implement maintenance strategies.
• Oversee upfits and End of Line verification for compute, sensor, and hardware.
• Execute campaigns and standard work documentation with DOT/FMCSA compliance.

Job description

Gatik is seeking a Team Leader to oversee Field Service Technicians and direct daily operations within our autonomous middle-mile logistics framework. The role emphasizes hands-on leadership, safety culture, and asset performance in a fast-paced environment.

The ideal candidate will build escalation paths between technicians and TechOps, diagnose underperforming assets, and implement maintenance strategies while ensuring compliance for upfits and End of Line verification on compute, sensor, and