Senior Field Service Engineer — Remote & Travel

BlackBerry Inc.; Portland (OR); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid time off

Job summary

ABB is seeking a Senior Field Service Technician to support customers in the Western United States. The role includes preventive maintenance, calibration, installation and remote/on-site service for laboratory and production testing instruments.

The position requires strong electro-mechanical skills, excellent communication and customer service, and the ability to work autonomously. Travel up to 65-70% is expected, with remote support primarily in Oregon.

Qualifications

• Associate degree in electrical or equivalent work experience preferred.
• Minimum 5 years related field service experience.
• Experience with network support and OS restoration is preferred.
• Willingness to travel 65–70%, domestically and internationally.

Responsibilities

• Preventive maintenance, calibration, installation, and corrective service.
• On-site and remote access support for instruments and equipment.
• Follow ISO policies and document service activities accordingly.

Skills

Electro-mechanical skills

Customer service

Communication skills

Autonomy

Network support

Windows 10/11

Education

Associate degree in electrical engineering

Bachelor’s degree in engineering

Tools

MS Office 365

Electronic test equipment

Job description

ABB is seeking a Senior Field Service Technician to support customers in the Western United States. The role includes preventive maintenance, calibration, installation and remote/on-site service for laboratory and production testing instruments.

The position requires strong electro-mechanical skills, excellent communication and customer service, and the ability to work autonomously. Travel up to 65-70% is expected, with remote support primarily in Oregon.