Senior Field Service Engineer - Remote Healthcare Tech

HC1316 GE Precision Healthcare LLC; United States; Remote; USD 74,000 - 111,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

GE HealthCare is seeking a Senior Field Service Engineer to perform timely preventative maintenance on medical equipment and to troubleshoot, repair and install devices across modalities. The role requires leading installations, maintaining customer relationships, and driving service excellence with a strong emphasis on quality and safety.

You will work with hospital systems, coordinate with sales for revenue growth, and participate in after-hours support as needed.

Qualifications

• Technical capabilities including troubleshooting, repair and installation.
• Must have and maintain a valid Driver’s License.
• Experience with Web applications and Microsoft Office.

Responsibilities

• Perform timely and accurate preventative maintenance of medical equipment.
• Troubleshoot, service repairs and installations of moderate complexity.
• Lead communications with customers and escalation point for concerns.
• Own customer issues from dispatch to resolution.
• Lead installations, validations, maintenance and service repair needs.

Skills

Troubleshooting

Installation

Customer communication

On-call flexibility

Multitasking

Education

Associate degree in related field

High school diploma or GED

Tools

Web applications

Microsoft Office

Job description

GE HealthCare is seeking a Senior Field Service Engineer to perform timely preventative maintenance on medical equipment and to troubleshoot, repair and install devices across modalities. The role requires leading installations, maintaining customer relationships, and driving service excellence with a strong emphasis on quality and safety.

You will work with hospital systems, coordinate with sales for revenue growth, and participate in after-hours support as needed.