Senior Field Engineer | Lead Troubleshooter & Mentor

GE HealthCare; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

GE HealthCare is seeking a Field Service Engineer to perform advanced troubleshooting and repair on medical equipment, including installation, validation, and preventive maintenance. You will lead and coach less experienced engineers, providing feedback to improve performance and technical proficiency.

You will act as the escalation point for customer concerns and oversee issues from dispatch through to resolution, ensuring the highest standards of service and patient care.

Qualifications

• Associate's or Bachelor's degree in Electrical, Biomedical, or Mechanical Engineering plus 4+ years of relevant experience.
• Equivalent military education or High School Diploma/GED with 8+ years of experience servicing electrical equipment.
• Experience diagnosing and repairing mechanical, electromechanical, or electronic equipment and interfacing with customers.

Responsibilities

• Perform advanced troubleshooting and repair on assigned equipment, including installation, validation, and maintenance.
• Lead, instruct, and assist less experienced Field Engineers while providing coaching and feedback.
• Serve as an escalation point for customer concerns and own issues from dispatch to resolution.

Education

Electrical Engineering

Biomedical Engineering

Mechanical Engineering

Military education equivalence

High School Diploma/GED with 8+ years experience

Job description

GE HealthCare is seeking a Field Service Engineer to perform advanced troubleshooting and repair on medical equipment, including installation, validation, and preventive maintenance. You will lead and coach less experienced engineers, providing feedback to improve performance and technical proficiency.

You will act as the escalation point for customer concerns and oversee issues from dispatch through to resolution, ensuring the highest standards of service and patient care.