Senior Field Service Engineer - MedTech & Automation (Remote)
NVision Quantum Technologies
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Job summary
NVision Quantum Technologies in Ulm, Germany seeks a seasoned Field Service Engineer (m/f/d) to be the lead technical contact for installation, troubleshooting and maintenance of advanced equipment at client sites. You will combine hands-on engineering with project management to deliver reliable service and strong customer satisfaction.
You will collaborate with R&D and engineering, upgrade systems in-house with the team, train customers on troubleshooting, manage service documentation and spare
Qualifications
- Engineering degree in Electronics or Mechanics.
- Minimum 5 years field service experience in MedTech/BioTech or similar regulated industries.
- Strong knowledge of electronics, precision mechanics and industrial automation.
- Experience developing service processes and providing technical training.
- Willingness to travel extensively up to 70% domestically and internationally.
- Valid driver’s license.
Responsibilities
- Lead onsite system installation, troubleshooting, diagnosis, repair and preventive maintenance.
- Provide technical advice to customers and document service activities.
- Perform equipment upgrades inhouse with R&D collaboration.
- Collaborate with R&D and engineering to feedback field insights.
- Train customers on product troubleshooting and maintenance.
- Organize spare parts inventory and ensure safety and quality compliance.
Skills
Education
Job description
NVision Quantum Technologies in Ulm, Germany seeks a seasoned Field Service Engineer (m/f/d) to be the lead technical contact for installation, troubleshooting and maintenance of advanced equipment at client sites. You will combine hands-on engineering with project management to deliver reliable service and strong customer satisfaction.
You will collaborate with R&D and engineering, upgrade systems in-house with the team, train customers on troubleshooting, manage service documentation and spare
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