Senior Field Service Engineer – Power Systems

Eaton Corporation; Franklin (MA); On-site; USD 97,000 - 142,000; Full time

Job summary

Eaton Corporation’s Engineering Service & Systems Division seeks a Senior Field Service Representative to join our team in the United States. You will support customers across the power system lifecycle, including startup, commissioning, maintenance, testing, and emergency services.

You will manage small projects and coach field technicians, delivering timely reports and system improvement recommendations. You will travel within the district/state/country as required, work a variable schedule

Qualifications

• High school diploma or higher with experience evaluating and servicing electrical distribution or control systems.
• Experience in testing, troubleshooting, evaluating, and servicing electrical distribution or control systems.
• Active-driver license and ability to travel within the district/state/region/country.

Responsibilities

• Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies.
• Manage small projects independently and lead FSR teams on larger projects.
• Generate timely and accurate service reports on work, product performance, and warranties.
• Provide recommendations for improved electrical systems.
• Cultivate strong relationships with customers, team members, and partners.
• Mentor less experienced technicians.

Skills

Electrical distribution systems

Troubleshooting

Problem solving

Driver’s license

Project leadership

Mentoring technicians

Education

High school diploma

Trade school completion

Tools

Hand tools

Power tools

Job description

Eaton Corporation’s Engineering Service & Systems Division seeks a Senior Field Service Representative to join our team in the United States. You will support customers across the power system lifecycle, including startup, commissioning, maintenance, testing, and emergency services.

You will manage small projects and coach field technicians, delivering timely reports and system improvement recommendations. You will travel within the district/state/country as required, work a variable schedule