Senior Field Service Engineer – Power Systems (Company Car)

Eaton Corporation; Charlotte (NC); On-site; USD 84,000 - 123,000; Full time

Benefits offered by this job

Company vehicle

40-hour base pay

Tuition assistance

Overtime and travel premiums

Career growth and mentorship

Job summary

Eaton Corporation's ES AMER ESS division is seeking a Senior Field Service Representative to support electrical distribution systems across our service area. You will work on-site in the Charlotte region, traveling as needed, and utilize modern digital tools to service and upgrade power equipment.

The role includes mentoring technicians, leading small projects, and delivering accurate service reports while ensuring safety and compliance with company policies.

Qualifications

• High school diploma or higher with 3+ years testing and servicing electrical distribution and control systems.

Responsibilities

• Support customers across the power system lifecycle: startup, commissioning, maintenance, testing, troubleshooting, upgrades, and emergencies.
• Manage small projects independently and lead FSR teams on larger projects.
• Generate timely and accurate service reports on work, product performance, and warranties.
• Provide recommendations for improved electrical systems.
• Cultivate strong relationships with customers, team members, and partners.
• Mentor less experienced technicians.
• Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more.

Skills

Testing & troubleshooting

Electrical systems

Driver's license

DOT compliance

Mentor technicians

Remote tools

Education

Associate degree or higher

Bachelor's degree in Engineering

Electrical license

Professional Engineering License (PE)

NICET/NETA certification

Tools

IR cameras

MS Teams

Google Glasses

Laptops

Job description

Eaton Corporation's ES AMER ESS division is seeking a Senior Field Service Representative to support electrical distribution systems across our service area. You will work on-site in the Charlotte region, traveling as needed, and utilize modern digital tools to service and upgrade power equipment.

The role includes mentoring technicians, leading small projects, and delivering accurate service reports while ensuring safety and compliance with company policies.