Senior Field Engineer - Enterprise Server & Storage

Unisys; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Unisys is looking for a Field Engineer to support large, complex clients across its storage, server and network product lines. You will perform hands-on break/fix, VIP deskside service, and high-level installation activities, using advanced tools and your deep hardware, software and OS knowledge.

This role requires a high school diploma or GED with 4–6 years of relevant experience and may require technical certification or an associate degree.

Qualifications

• High school diploma or GED required.
• Technical certification or Associate Degree may be required.
• 4–6 years of experience in area of responsibility.

Responsibilities

• Serve as Field Engineer for large, complex clients.
• Perform server and storage break and fix.
• Perform VIP deskside support activities.
• Use advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverage advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address significant issues escalated from team members and/or clients.
• Test and certify mainframes, servers and other infrastructure associated with networks and peripherals.

Skills

Field Engineer exp

VIP deskside support

Server storage fix

Hardware & OS knowledge

Advanced troubleshooting

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

Unisys is looking for a Field Engineer to support large, complex clients across its storage, server and network product lines. You will perform hands-on break/fix, VIP deskside service, and high-level installation activities, using advanced tools and your deep hardware, software and OS knowledge.

This role requires a high school diploma or GED with 4–6 years of relevant experience and may require technical certification or an associate degree.